OldCoyote
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Post by OldCoyote on Jul 22, 2015 8:20:18 GMT -5
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Deleted
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Post by Deleted on Jul 22, 2015 8:25:33 GMT -5
This was coming no matter what. They already have them so many places.... Even places that still employ staff.
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ArchietheDragon
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Post by ArchietheDragon on Jul 22, 2015 8:27:39 GMT -5
they have been coming for a long time. Grocery stores have not been that successful in implementing them, though. I know it is a slightly different use, but we shall see if they stick.
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Tennesseer
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Post by Tennesseer on Jul 22, 2015 8:28:41 GMT -5
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grumpyhermit
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Post by grumpyhermit on Jul 22, 2015 8:35:39 GMT -5
they have been coming for a long time. Grocery stores have not been that successful in implementing them, though. I know it is a slightly different use, but we shall see if they stick. The main problem with the grocery store self-checks is that most people seem unable to figure them out. Which I really don't understand, these are not complicated pieces of equipment. My main problem with them is that they don't scan fast enough. The delay they put between items to cut down on accidental double scanning an item is way too long. I often have to scan..wait..wait..wait..then can scan again. In theory of they are just getting stock menu items the McD kiosks should be easier; I assume they just have to point to the picture of what they want. It's when they start wanting to modify the order, and not knowing how to use the machine, that I see problems arising.
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Deleted
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Post by Deleted on Jul 22, 2015 8:38:49 GMT -5
I hate self check out. Yes they are too slow and then I end up having to do it all over again, and take it out of your bag... #(*#(*$.... Although I have used it a few times lately for a few things and it seems to be getting better maybe?
I agree menu should be better. And swiping your own card/payment. I like Red Robin, even though they have waitresses/etc. they also have the table kiosk so you can order appetizers, reorder drinks, pay your bill...
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grumpyhermit
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Post by grumpyhermit on Jul 22, 2015 8:42:17 GMT -5
I wish they would at least staff the self-checks with baggers. That is the other huge bottle neck. In my grocery store, even at peak times, there is maybe 2 or 3 human cashiers, to about 6-8 self-checks. So in theory only people with small orders would go through, but in reality, people with carts also use them just because of simple logistics. Sometimes I have to stop mid-way through scanning to bag some items since they area at the base of the belt becomes "overfull" and it will prevent further scanning.
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Deleted
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Post by Deleted on Jul 22, 2015 8:44:59 GMT -5
Oh, our self check out don't have belts. You have to bag it as you scan it.
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grumpyhermit
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Post by grumpyhermit on Jul 22, 2015 8:49:52 GMT -5
That may work better, since with the system we have there is no way to scan and bag concurrently. You have to handle each item twice. And most people move at the pace of a snail. It also makes me twitch when the person behind you starts scanning while you are still in the midst of bagging.
They have the scan and bag type at the local Wal-Mart, though I try to avoid that place like the plague.
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djAdvocate
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Post by djAdvocate on Jul 22, 2015 14:39:46 GMT -5
couldn't care less, but you are not going to run an entire restaurant off robots. not in this century. robots will malfunction, need repair, and will not be able to feed themselves product, in all likelihood. so sure, this may REDUCE staff (which is, imo, inevitable in the long term), but it is not going to EVER eliminate it, imo. one other thing- this is going to make franchises quite a bit more expensive to enter into. do, yes, it will reduce the OPERATING COSTS, but it will increase the CAPITAL COSTS. so, a churlish reply to this threat would be to show a taco truck, and say "here is YOUR replacement, bitches".
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Angel!
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Post by Angel! on Jul 22, 2015 16:43:25 GMT -5
I like it. Now if we can just get the robots to cook the food too, then I wouldn't get my order screwed up.
Machines have been replacing people for decades. This is nothing new.
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Deleted
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Post by Deleted on Jul 22, 2015 18:05:49 GMT -5
So there will be the "Drive-Thru" window for cars, and a "Walk-Thru" window for people...
I wonder if this would cause MORE order screw ups... or LESS?
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marvholly
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Post by marvholly on Jul 23, 2015 5:07:28 GMT -5
there are only 2 places I will use a self-checkout as they are quite quick and I have never had an issue.
However, If I have a raincheck or coupon or some other 'specia' issue I do NOT use them. Too hard & too long a wait for the single person manning the self checks to fix anything.
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djAdvocate
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Post by djAdvocate on Jul 23, 2015 8:56:39 GMT -5
there are only 2 places I will use a self-checkout as they are quite quick and I have never had an issue.
However, If I have a raincheck or coupon or some other 'specia' issue I do NOT use them. Too hard & too long a wait for the single person manning the self checks to fix anything. moreover, there are still people behind the counter. you can see them in the picture above. so, yeah- you are replacing 1-2 people in a 10 person staff. let's say that your minimum wage is up 70% like it is in NYC. you are still paying more for labor, even IF you are replacing a couple of bodies. the solution is actually to charge more for the food, rather than threatening your employees. but i guess when you are a sociopath, you will always react in the least empathetic and sensible way.
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Cookies Galore
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Post by Cookies Galore on Jul 23, 2015 10:44:58 GMT -5
Wawa has had order kiosks for years. People are still needed to make your food. Hell, I remember before the kiosks someone would take your order and they or someone else would make it. No jobs lost, as far as I can tell. It's no McDonald's, but they do have over 600 stores and a good reputation.
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zibazinski
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Post by zibazinski on Jul 23, 2015 11:28:58 GMT -5
We have 2-6 person self checkouts and they're always in use. One person mans each area so they have two people working instead of twelve.
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joemilitary
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Post by joemilitary on Jul 23, 2015 13:25:12 GMT -5
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joemilitary
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Post by joemilitary on Jul 23, 2015 13:26:01 GMT -5
And that horatio / Hickle is how it is done :-)
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movingforward
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Post by movingforward on Jul 23, 2015 13:47:02 GMT -5
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fairlycrazy23
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Post by fairlycrazy23 on Jul 23, 2015 14:33:37 GMT -5
It is true that adding more and more automation is a normal process, however if you suddenly increase the cost to employ someone it may make some automation occur sooner than it might have otherwise.
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djAdvocate
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Post by djAdvocate on Jul 23, 2015 14:37:30 GMT -5
It is true that adding more and more automation is a normal process, however if you suddenly increase the cost to employ someone it may make some automation occur sooner than it might have otherwise. unless you are a dimwhit, you have that level already figured out, and WHEN it happens, you simply call up and order the stuff. let's see what happens in NY, LA, Seattle, and SF, shall we?
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cronewitch
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Post by cronewitch on Jul 23, 2015 17:08:39 GMT -5
Companies can quit serving fast food. First define fast food then change so you don't fit definition. Say fast food is where you order at the counter then pay and get your food, we will have you order at counter then food brought to you and pay at the table or have all back to the old lunch counter system with some scattered tables. So what about grocery store deli service where you can buy fried chicken or Chinese food ready to eat is that fast food? Is pizza fast food if you need to wait 15 minutes? What about raw pizza?
The trouble with all these city laws is they are only in expensive cities and take many years to come into effect. Seattle has one for all minimum wage workers but a little slower for some small businesses still will take years. Our minimum was already higher over 9 and now I think 10. Companies are starting to gear up to drop employees. My car wash is down to one employee. Pay at a machine, machine does the washing the employee points at the place to put the car, machine says to put in park and not use brakes and lights tell you when you can go. They used to have 2-3 employees who would sell you services, up sell car washes, hit the bird droppings with a brush, now $6 instead of $5 for less service. A small McDonald in a store only had 2 employees one to take the money and the other made the food. Burgers were cooked in a machine not on an open grill, automation as much as they can to cut labor. We could cut the one who takes the money if you had a machine to order from and required debit or credit cards or the machine took cash.
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Value Buy
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Post by Value Buy on Jul 23, 2015 17:18:32 GMT -5
This is insanity incarnate. these politicians are idiots. And on top of that, I wonder how many of these restaurants get property tax breaks (tax increment areas) to locate where they are?
How about the lunch counter workers in every public school? Certainly they should receive the same rate of pay. Now every cashier/stocker in any business should be at the same rate too. Are these restaurants/businesses going to continue to hire handicap people for the same positions? Granted they may not be at the counter making change and taking orders,but they are working there.
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teen persuasion
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Post by teen persuasion on Jul 23, 2015 21:54:09 GMT -5
Minimum wage for everyone is currently $8.75 in NYS, scheduled to rise to $9.00 December 31, 2015.
Fastfood minimum increases outside NYC: $9.75 December 31, 2015 $10.75 December 31, 2016 $11.75 December 31, 2017 $12.75 December 31, 2018 $13.75 December 31, 2019 $14.50 December 31, 2020 $15.00 July 1, 2021
NYC: $10.50 December 31, 2015 $12.00 December 31, 2016 $13.50 December 31, 2017 $15.00 December 31, 2018
When you spread it out over six years it is less shocking, but I still don't like the industry specific minimum wage, and loopholes (definition of fastfood place, only valid at chains over 30 locations, etc.)
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cronewitch
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Post by cronewitch on Jul 23, 2015 23:46:54 GMT -5
Seattle is making the people with only one location pay like they have a chain if they are a franchise so a one person operation selling sandwiches is considered a large business.
The higher the minimum wage the less chance for marginal people to find any jobs. People like my great niece who is training to do office work but with down syndrome might be the world's slowest file clerk, she is learning filing and photocopying so could be useful but might not be worth minimum wage.
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Value Buy
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Post by Value Buy on Jul 24, 2015 7:55:51 GMT -5
Seattle is making the people with only one location pay like they have a chain if they are a franchise so a one person operation selling sandwiches is considered a large business. The higher the minimum wage the less chance for marginal people to find any jobs. People like my great niece who is training to do office work but with down syndrome might be the world's slowest file clerk, she is learning filing and photocopying so could be useful but might not be worth minimum wage. For a few decades now businesses have been asked to take on the handicapped and try to mainstream them into jobs. Granted they might be menial, cleaning the floors, emptying garbage, bagging groceries, etc, but if business has to pay $15 an hour for them they just might decide to hire "smarter associates" who can multi task. The law of unintended consequences..... Of course Seattle and NYC etc, will address the issue and make it a law that 20% of associates must be handicapped or a protected minority.
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Shooby
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Post by Shooby on Jul 24, 2015 7:58:55 GMT -5
This is so utterly stupid. Gotta love it. What is "fast food" btw? Around here, Sheetz and other convenience stores are making subs, pizzas, etc. They aren't technically "fast food". So, it should be a boon to those places and other places like Panera bread and so forth. More of stupid arse govt trying to pick winners and losers.
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973beachbum
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Post by 973beachbum on Jul 24, 2015 8:14:19 GMT -5
I don't understand why the mim wage would be different for one group of workers than all the others. It just makes no sense to me.
I will say I do understand the workers POV. Wages especially min wage have stayed pretty level for what feels like decades. Everything else I pay has gone up dramatically but wages have stayed flat. I agree that it would get increasingly more and more tough to keep paying for all the things like food and transportation when your wages don't go up.
I still don't know what the right number is, but why an aide in a nursing home is only required to be paid $9 and yet a FF worker has to get more is beyond me.
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Value Buy
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Post by Value Buy on Jul 24, 2015 9:04:09 GMT -5
I don't understand why the mim wage would be different for one group of workers than all the others. It just makes no sense to me. I will say I do understand the workers POV. Wages especially min wage have stayed pretty level for what feels like decades. Everything else I pay has gone up dramatically but wages have stayed flat. I agree that it would get increasingly more and more tough to keep paying for all the things like food and transportation when your wages don't go up. I still don't know what the right number is, but why an aide in a nursing home is only required to be paid $9 and yet a FF worker has to get more is beyond me. So, the middle class workers have been just inundated with fat raises for the last decade and have not picked up anymore of their share of medical insurance and their deductible has stayed the same?........ Middle class workers unite! $70 AN HOUR MINIMUM WAGE OR ELSE! And let's add some travel time costs to and from work! Shouldn't business pay us for showing up?
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NomoreDramaQ1015
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Post by NomoreDramaQ1015 on Jul 24, 2015 9:35:37 GMT -5
Great now I make less than a fast food worker in NYC. No I don't plan on moving . I am betting that even at $15/hr you aren't going to get very far in NYC. I'm not against raising minimum wage. The thing is that it's still MINIMUM wage. It'd certainly be helpful to raise it but you're still at the bottom of the wage ladder. Eventually you are going to be right back where you were over time. At some point I am assuming it'd hit a ceiling, you can't keep raising minmum wage forever. You'll either have to obtain new skills to move up a rung or accept you're still making MW even if it's $15-$20/hr.
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