Family Says They DID Tip Gay Waitress and Didn't Leave Note.

[Green Eyed Lady]

That certainly could be, Sugi. The truth might be somewhere in the middle.

[Jaguar]

Nov 26, 2013 15:06:20 GMT -5 Green Eyed Lady said:

That certainly could be, Sugi. The truth might be somewhere in the middle.

GEL money & 15 minutes of fame makes people do really stupid things.

[workpublic]

i'll give the benefit of the doubt to the family who are "regulars" at the restaurant.

i'm not hip enough to think otherwise.

[Opti]

Her statement is not going to be with Visa, it will be from a bank.
It occurs to me a $111.55 withdrawal by itself from their bank could
be legit if they used their Visa bank debit card as a credit card.

"How do you know they used a debit card and not a credit card?"

JustZombies, I guess you read fast and missed the 'could be'?
I'm trying to figure out how the bank had a charge of $111.55
on it if it was a credit card as most people charge more than one thing
in a month therefore a payment on a CC should not equal one
restaurant bill IMHO.

To whomever complained about my initial thread, its true I made what
I thought was a reasonable assumption at the time. Because of that
I've decided not to rush a decision either way as I think there is more
than just a she said, the couple said possibility here. It could be a bad wait
staff prank. IDK. I've never worked in a restaurant so I don't know procedure.
I do know from years ago looking up CC transactions and reconciling them, that
my employer did not keep anything older than a week as easy access.
If confronted by a reporter, it would have to be we will get back to you
when one looks through hard copies and locates the receipt and the register
tape. Have no idea how it would work there.

There are quite a few possibilities so I will wait. Back in the original thread I
did ask Shooby what she thought the couple might say. I never got an answer,
so then I had no reasonable possibilities for doubt. I'm not sure how their
systems are set up, but hopefully you can't do more than one merchant copy
on any given transaction without voiding that transaction first. If that's not true,
than the possibility for fraud is even on the couple versus the restuarant side.
The unfortunate thing is if fraud was done at the restaurant the suspects are
anyone that worked that night including Danya. Maybe we will hear more in
about two more weeks.

[Green Eyed Lady]

Nov 26, 2013 15:07:02 GMT -5 Jaguar said:

Nov 26, 2013 15:06:20 GMT -5 Green Eyed Lady said:

That certainly could be, Sugi. The truth might be somewhere in the middle.

GEL money & 15 minutes of fame makes people do really stupid things.

So true, Sugi.  It might not have even been the waitress who wrote on it.  Could have been a co-worker and for all the waitres knows, the couple did do it.  Lots of possibilities. 

If I'm a betting person, here's what I'd bet on.  Someone at that table made what was or what could have been construed as an offensive remark.  They admit they said something like, "Whoa!  You aren't Dan."   This upset the waitress.  Remembering how the other waitress who was horribly treated by a customer got lots of money and fame, Danya decided to try it. Why not get "homophobes" and "religious nuts" in one fell swoop?  It is now backfiring.  That's just my bet.

Thing is?  It's not like it hasn't ever been done.  Some people treat other people horribly - just for the hell of it.  There are lots of heterosexuals who hate gay people.  No question.  However, there are a lot of gay people who hate heterosexuals, too.  It would be really nice if we could just get to the point where we can say PEOPLE hate other PEOPLE and do our best to stop it instead of making it some kind of contest.  Heterosexuals - 4.  Homosexuals - 4!  It's beyond stupid and long past being tiresome.

[Opti]

Tenn, what's the source for the pic in your reply #18?

I wonder how they did it as it looks a little odd with the
customer copy darker than the merchant copy and the
size of the font for Subtotal is noticeably larger to my eye
than the Merchant copy. It might just be variations in posting
two different images side by side, but it looks slightly off to me.

[Opti]

Remembering how the other waitress who was horribly treated by a customer got lots of money and fame,

It was a waiter. He got his 15 minutes of fame. I don't remember anything about
money but I didn't follow the story after the thread here died.

[Green Eyed Lady]

Well....that makes all the difference then.

[Tennesseer]

Nov 26, 2013 14:41:13 GMT -5 justme said:

Nov 26, 2013 14:34:53 GMT -5 Tennesseer said:

How do we know this?  Because they said so?  Altered check and Visa bank statement by them is not possible?

the restaurant check says $93.55 and restaurant states that is what was charged.

How do we know it's the other way? Because the restaurant said so? Each side essentially has the same amount of proof on their side.

BTW - the article you linked and the others I've read made no mention of the restaurant verifying they only charged the card $93.55. All I saw was the restaurant was opening an internal investigation - which to me says they do not have in their hot little hands proof that they only charged the family the $93.55.

Seems to me my link i9n reply #48 states the restaurant, after the customer left, discounted the price of one of the meals ("Lapolla said the restaurant later discounted an entree from the family's check so that Morales could earn a tip anyway") so that the total including a tip came to $93.55.

I have to wonder, seeing the customer's name was never publically mentioned by the server or the restaurant, why the alleged customers are even pursuing this.  I also have to wonder if maybe the customer is making all this up about how much they supposedly paid to take a second shot at the server.  Ruin her character.  After all, only the server's name is actually known.

[Green Eyed Lady]

Possibly, Tenn.  Lots of possibilities.  However, it appears the restaurant knows the customers and went so far as to say that they would not sit them an Danya's table if they came back in.  I don't know about you, but if I thought even ONE person thought I did something this horrible that I really didn't do, I'd sure pursue it.

[Tennesseer]

Nov 26, 2013 15:38:36 GMT -5 Opti said:

Tenn, what's the source for the pic in your reply #18?

I wonder how they did it as it looks a little odd with the
customer copy darker than the merchant copy and the
size of the font for Subtotal is noticeably larger to my eye
than the Merchant copy. It might just be variations in posting
two different images side by side, but it looks slightly off to me.

Reply #18 link here:

Family disputes gay server's story

[Tennesseer]

Nov 26, 2013 16:03:59 GMT -5 Green Eyed Lady said:

Possibly, Tenn.  Lots of possibilities.  However, it appears the restaurant knows the customers and went so far as to say that they would not sit them an Danya's table if they came back in.  I don't know about you, but if I thought even ONE person thought I did something this horrible that I really didn't do, I'd sure pursue it.

But in your example no one knows it is you.  And in the real case, no name of the real customer has been mentioned.

[Opti]

"Well....that makes all the difference then."

GEL, if the waiter in Kansas didn't make cash off the incident than why is
it logical to assume this was done for money? The waitress/waiter thing
is less important, but I at least remembered that basic fact.

[Green Eyed Lady]

Yes, someone does know it is me.  It appears the restaurant owner/whatever knows it's me.  Why else would he say he wouldn't sit me at Danya's table?  If he didn't know it was me, how could he avoid sitting me at Danya's table?

Devil's Advocate:  If I were the waitress and was making all this up for attention/money, I wouldn't mention a customer's name in the hopes they'd never know about it to dispute it.  Mentioning a name would guarantee they heard about it, yes?

[Green Eyed Lady]

Nov 26, 2013 16:13:27 GMT -5 Opti said:

"Well....that makes all the difference then."

GEL, if the waiter in Kansas didn't make cash off the incident than why is
it logical to assume this was done for money? The waitress/waiter thing
is less important, but I at least remembered that basic fact.

He had a bunch of offers to "pay back" the tip he was stiffed.  Whether he took people up on it or not, I don't know and it doesn't matter.  The $ factor was still there.  This came from the Huff Post and was a quote from the waiter, himself, if I remember correctly.  I didn't remember whether it was a man or a woman because, frankly, it doesn't make one bit of difference to me.

[Opti]

I can see pursuing it as a customer even if no one except perhaps restaurant
employees had a clue who I was.



It all seems kind of hinky though. I had wondered how the restaurant had paid
her a tip. Changing the customers bill and discounting food, adding a tip seems
pretty questionable. How one gets a merchant copy receipt that looks different
from the customer copy is weird too. Especially if the merchant copy is
supposedly copy#1.

Too bad we don't have Sherlock Holmes and Watson on it.

[justme]

Nov 26, 2013 16:01:52 GMT -5 Tennesseer said:

Nov 26, 2013 14:41:13 GMT -5 justme said:

How do we know it's the other way? Because the restaurant said so? Each side essentially has the same amount of proof on their side.

BTW - the article you linked and the others I've read made no mention of the restaurant verifying they only charged the card $93.55. All I saw was the restaurant was opening an internal investigation - which to me says they do not have in their hot little hands proof that they only charged the family the $93.55.

Seems to me my link i9n reply #48 states the restaurant, after the customer left, discounted the price of one of the meals ("Lapolla said the restaurant later discounted an entree from the family's check so that Morales could earn a tip anyway") so that the total including a tip came to $93.55.

I have to wonder, seeing the customer's name was never publically mentioned by the server or the restaurant, why the alleged customers are even pursuing this.  I also have to wonder if maybe the customer is making all this up about how much they supposedly paid to take a second shot at the server.  Ruin her character.  After all, only the server's name is actually known.

Ah, apparently that sentence was stuck in a place it wasn't registering. However, that article is from Nov 20th and there's several articles dated today that said the restaurant has opened an investigation. So what's changed in the last 6 days? Six days ago it seems they were quite certain she was stiffed, now they don't know if she was and has to investigate instead of just pulling up the charge from their computer?

Both sides are fishy, I can't say I trust one over the other at the moment. Considering how some people are way more quick to agree with the first side and denounce this couple's proof when it is identical to the waitress' proof (photos/copies of receipts that could be easily doctored either way) I could see how they would want to avoid putting their name out there. A week from now the investigation might prove they are right and the waitress was out for fame/money/whatever, but that wouldn't stop the people that could be attacking them until that point.

[Opti]

He had a bunch of offers to "pay back" the tip he was stiffed. Whether he took people up on it or not, I don't know and it doesn't matter. The $ factor was still there.

I suppose. I wouldn't choose to make a spectacle of myself just in hopes
of getting my tip re-imbursed. If the original guy didn't make money on it,
got made whole or lost the tip ... it doesn't look that good to do it for money.
Doing it to raise money for a charity seems like an odd choice as well.
Its not like she's a Kardashian and raising money on her personal website.
The Kardashian is taking 90% and sending 10% to the Philippines. If this
is all being donated to the Wounded Warriors through the restaurant it would
only make sense if someone in the restaurant forged the writing and is in
the position to skim the donations before it goes to the charity.

My thoughts, but could be wrong.

[Angel!]

It doesn't seem like it would be that hard for the restaurant to solve the issue.  Don't they have to keep the CC receipts?  Don't they need those in case of a dispute?  Even without that, they either charged 93.55 or 111.55 & that shouldn't be hard to figure out. 

Either the restaurant is being lazy about this or they are biding their time trying to figure out how to handle it, which makes me think the waitress did lie & they aren't sure how to cover their asses.

[Green Eyed Lady]

Nov 26, 2013 16:22:00 GMT -5 Opti said:

I can see pursuing it as a customer even if no one except perhaps restaurant
employees had a clue who I was.



It all seems kind of hinky though. I had wondered how the restaurant had paid
her a tip. Changing the customers bill and discounting food, adding a tip seems
pretty questionable. How one gets a merchant copy receipt that looks different
from the customer copy is weird too. Especially if the merchant copy is
supposedly copy#1.

Too bad we don't have Sherlock Holmes and Watson on it.

LOL!!  Sherlock would have probably thrown up his hands and explained, "It's elementary, my dear Watson!  They are all dumbasses!  Let's go get a beer!"

[justme]

Nov 26, 2013 15:38:36 GMT -5 Opti said:

Tenn, what's the source for the pic in your reply #18?

I wonder how they did it as it looks a little odd with the
customer copy darker than the merchant copy and the
size of the font for Subtotal is noticeably larger to my eye
than the Merchant copy. It might just be variations in posting
two different images side by side, but it looks slightly off to me.

Looking at it, I'd say the one on the right (customer's copy) was scanned - there's no shadows and clean lines and font, while the other copy has shadows and not as clear font most likely from being taken with a camera. Those could account for differences, or they could be real differences - it's damn hard to tell with photos and not that actual receipts.

[Opti]

Six days ago it seems they were quite certain she was stiffed, now they don't know if she was and has to investigate instead of just pulling up the charge from their computer?

Totally depends on their software and how they handle charges. Macy's
has their registers able to search for a transaction on a Macy's card but
I have no idea if there's a back office way that's easy to pull up a transaction
by date.

Most transactions are batched and not kept. The sub actue facility
now does CC transactions via a web portal so I have no idea if anyone
in the back office can access those transactions perhaps even on the day
they occur. The batch is settled and we just do a screen print for the
customer, not even one for the facility so there's so many ways it could
be handled, I prefer not to guess. The restaurant doesn't sound like it
belongs to a chain so who knows how basic or extensive their software is
except them and whoever sold it to them?

Its quite possible all sides aren't telling the truth or at least the full truth.
All of them have reason to lie including the restaurant who appears to have
fudged the charges/receipt? after the couple left the restaurant.

[justme]

I would think there would be an easy way to search for any charges for 93.55 and 111.55 and see if either pop up - easier than searching transaction date since that could change to when they actually sent the charge to Visa. It might not be that simple - but if they were able to find the transaction before to remove an entrée so she could receive a tip, why can't they find it now?

It all stinks, just can't pick either one at the moment.

[workpublic]

maybe the restaurant is playing some kind of fraud game with it's CC receipts and this will blow the whole thing.

[Green Eyed Lady]

Intrigue!!

It's probably Bush's fault.

[justme]

Nov 26, 2013 15:21:36 GMT -5 Opti said:

Her statement is not going to be with Visa, it will be from a bank.
It occurs to me a $111.55 withdrawal by itself from their bank could
be legit if they used their Visa bank debit card as a credit card.

"How do you know they used a debit card and not a credit card?"

JustZombies, I guess you read fast and missed the 'could be'?
I'm trying to figure out how the bank had a charge of $111.55
on it if it was a credit card as most people charge more than one thing
in a month therefore a payment on a CC should not equal one
restaurant bill IMHO.

To whomever complained about my initial thread, its true I made what
I thought was a reasonable assumption at the time. Because of that
I've decided not to rush a decision either way as I think there is more
than just a she said, the couple said possibility here. It could be a bad wait
staff prank. IDK. I've never worked in a restaurant so I don't know procedure.
I do know from years ago looking up CC transactions and reconciling them, that
my employer did not keep anything older than a week as easy access.
If confronted by a reporter, it would have to be we will get back to you
when one looks through hard copies and locates the receipt and the register
tape. Have no idea how it would work there.

There are quite a few possibilities so I will wait. Back in the original thread I
did ask Shooby what she thought the couple might say. I never got an answer,
so then I had no reasonable possibilities for doubt. I'm not sure how their
systems are set up, but hopefully you can't do more than one merchant copy
on any given transaction without voiding that transaction first. If that's not true,
than the possibility for fraud is even on the couple versus the restuarant side.
The unfortunate thing is if fraud was done at the restaurant the suspects are
anyone that worked that night including Danya. Maybe we will hear more in
about two more weeks.

You said "Her statement is not going to be with Visa, it will be from a bank." (Bolded is mine.) If it is a credit card, their statement most certainly will be from Visa, only debit purchases are on my bank statement. So when you said that their statement WILL be from a bank, that means you think/know they paid with a debit card and not a credit card. Hense my question of how do you know they paid with a debit card?

The news pieces I saw clearly had a credit card statement NOT a bank statement with a $111.55 charge from that restaurant. I didn't see any copy of a bank statement they were showing as proof, but maybe another article had a bank statement. Nor did I see a $111.55 withdrawl/charge that didn't have the name of the restaurnt next to it. Of course any of that could be doctored, but their proof was cearly a credit card statement with a $111.55 charge to that restaurant.

[Tennesseer]

Nov 26, 2013 16:44:10 GMT -5 justme said:

I would think there would be an easy way to search for any charges for 93.55 and 111.55 and see if either pop up - easier than searching transaction date since that could change to when they actually sent the charge to Visa. It might not be that simple - but if they were able to find the transaction before to remove an entrée so she could receive a tip, why can't they find it now?

It all stinks, just can't pick either one at the moment.

Because it might have occurred at the end of her shift on the same day (November 13) that this allegedly occurred? That would be my guess.

[Miss Tequila]

Nov 26, 2013 14:34:53 GMT -5 Tennesseer said:

Nov 26, 2013 14:27:47 GMT -5 justme said:

But if they did that, then the family's Visa should only have the 93.55 amount charged to it, not what they're showing.

How do we know this?  Because they said so?  Altered check and Visa bank statement by them is not possible?

the restaurant check says $93.55 and restaurant states that is what was charged.

The article I read today said the restaurant is doing an internal investigation. Sounds like they aren't so sure what was charged...

[ՏՇԾԵԵʅՏɧ_LԹՏՏʅҼ]

I still say the second document (receipt) with the tip included is the forgery. The handwriting for the numerical amounts filled in <tip & total>) is completely different on the second receipt (shown here) than it is on the original which has the note scrawled on it.

Compare Image #1 against Image #2 in this link (near the bottom).


If you notice, the first one, in the amount of $93.55 is the Merchant Copy (restaurant copy).

link

The second one (which I believe was doctored by the diners), is the Customer Copy. Both have the same date/time stamp on them - but the second one does look like a copy (or photocopy) that was made after the Customer copy had been altered to include the $18. tip.

[Opti]

You said "Her statement is not going to be with Visa, it will be from a bank." (Bolded is mine.) If it is a credit card, their statement most certainly will be from Visa, only debit purchases are on my bank statement. So when you said that their statement WILL be from a bank

I haven't had many general credit cards, but I've never had a CC stmt
yet from Visa or Mastercard. They came from a bank that my Visa card
or Mastercard was with. So yes unless she's a retailer or life has changed
I expect her "Visa" statement comes from a bank like Wells Fargo, Chase,
Citi, BOA, etc. Not from Visa.