ArchietheDragon
Junior Associate
Joined: Jul 7, 2014 14:29:23 GMT -5
Posts: 6,380
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Post by ArchietheDragon on Feb 2, 2016 16:04:42 GMT -5
All Others
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gregintenn
Senior Member
Resident hillbilly
Joined: Dec 28, 2015 17:07:59 GMT -5
Posts: 2,840
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Post by gregintenn on Feb 2, 2016 16:07:46 GMT -5
misc. fruit?
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bean29
Senior Associate
Joined: Dec 19, 2010 22:26:57 GMT -5
Posts: 10,213
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Post by bean29 on Feb 2, 2016 16:11:12 GMT -5
Can you put in a 1st level that asks what are you returning (maybe even have selection list/tree), and then route the user to the appropriate process based on the response?
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wvugurl26
Distinguished Associate
Joined: Dec 19, 2010 15:25:30 GMT -5
Posts: 21,890
Member is Online
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Post by wvugurl26 on Feb 2, 2016 16:11:42 GMT -5
Create Return Request - All Others
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gregintenn
Senior Member
Resident hillbilly
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Post by gregintenn on Feb 2, 2016 16:15:03 GMT -5
Then just "misc."?
I like to keep things simple.
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dannylion
Junior Associate
Gravity is a harsh mistress
Joined: Dec 18, 2010 12:17:52 GMT -5
Posts: 5,213
Location: Miles over the madness horizon and accelerating
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Post by dannylion on Feb 2, 2016 16:34:47 GMT -5
Can you create two sections, one for bananas, one for everything that is not a banana, and have all functions necessary for purchase, shipping, return, etc. of bananas in the banana section and the same for the items in the other section?
Or you could have 1 return section with a dropdown menu as the first item asking "Is this a banana?" with the options being yes or no, and that response then determining the next information/input that is displayed/required. I have used websites that have functions like that, but I don't know how difficult it is to achieve or maintain.
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Knee Deep in Water Chloe
Senior Associate
Joined: Dec 27, 2010 21:04:44 GMT -5
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Mini-Profile Name Color: 1980e6
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Post by Knee Deep in Water Chloe on Feb 2, 2016 17:06:59 GMT -5
I agree with the "start with the question" approach.
Click here to make a return. Do you want to return bananas? Yes/No
Yes takes you to banana returns and no takes you to the non-bananas page.
I don't know how to design websites, so yeah, good luck with that part.
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flamingo
Well-Known Member
Joined: Dec 17, 2012 10:38:09 GMT -5
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Mini-Profile Name Color: 7c65d4
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Post by flamingo on Feb 2, 2016 17:28:33 GMT -5
Oh well now I get to come up with text to send to our customers via automated notifications.
This is one part of my job that I hate. We have a marketing department for a reason. Don't make me come up with this crap! And, when you do make me do, don't be surprised when it sounds stupid and doesn't work! LOL
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MarleyKeezy78
Senior Member
Joined: Jul 22, 2011 13:20:34 GMT -5
Posts: 3,226
Location: Sittin in the mitten
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Post by MarleyKeezy78 on Feb 2, 2016 17:38:38 GMT -5
Bananas Not Bananas Just kidding I like Bananas and All Other
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tloonya
Junior Associate
What status?
Joined: Dec 18, 2010 16:22:13 GMT -5
Posts: 8,452
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Post by tloonya on Feb 4, 2016 12:31:20 GMT -5
Create Return Request (except Bananas)
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