Your Insurance Agent

[Iggy aka IG]

What service(s) does your insurance agent provide which you appreciate?

[Chocolate Lover]

Um........hmmmmm........  I got nothin'   I don't have a local agent.

[shanendoah]

He meets with us on our schedule and at locations that are convenient to us. I know he has an office. I have no idea where it is, as I have never had cause to go there. He has always come to us.
When it comes close to time to renew our insurance, he runs a check to see if he can get us a better deal. He does this on both auto and homeowners.

And when he sees a claim has gone through, he calls to check in and make sure everything is okay.

[Ryan]

Mine regularly raises rates, sends me canned emails on my b-day, and will only drop the premium amount when I complain.

[NoNamePerson]

Jul 18, 2014 16:02:55 GMT -5 shanendoah said:

He meets with us on our schedule and at locations that are convenient to us. I know he has an office. I have no idea where it is, as I have never had cause to go there. He has always come to us.
When it comes close to time to renew our insurance, he runs a check to see if he can get us a better deal. He does this on both auto and homeowners.

And when he sees a claim has gone through, he calls to check in and make sure everything is okay.

This is soooo my agent. Have stayed with him for over 35 yrs. May save a dollar somewhere else but I have always felt that 99% of it boils down to the agent. They have come thru time and time again. And boy have I had "some times" over the years!!

But I do know where his office is and at one time I had their phone number on speed dial/knew it heart

[ArchietheDragon]

He keeps us insured.   Other than that....

[shanendoah]

NoNamePerson - ours had been with a specific insurance agency. When he left to become independent, he was not allowed to tell his clients. We one day got a post card from our "new" agent.
We said BS and tracked down our agent's personal email address and said hey, we weren't with company X, we were with you. He then went and found us deals that literally saved us almost $100/month on our auto insurance.

[Artemis Windsong]

We have all but one policy with the same agent.  She reviews our policies from time to time.  Knock on wood, we haven't had an incident (hail usually) in about 10 years.

[Deleted]

I haven't had to interact with my agent a lot, but I do like having someone specific to contact when the need arises, instead of some faceless person on the phone or over the internet. I've used the same agent for about 20 years. As long as they help me navigate things when I have a claim (I've had one for a car and one for my house) and answer any questions I have about my insurance, I'm good.

It's funny to see this thread today. I haven't needed to talk to my agent in a long time and just got off the phone with his office a couple hours ago and considered starting a thread about a situation I have. Depending on what I come up with, I may visit his office next week to get a bit of clarity.

[midjd]

Jul 18, 2014 15:52:41 GMT -5 Iggy aka IG said:

What service(s) does your insurance agent provide which you appreciate?

Giving birth to me, not killing me during my teen years.

[Iggy aka IG]

Jul 18, 2014 17:05:47 GMT -5 midjd said:

Jul 18, 2014 15:52:41 GMT -5 Iggy aka IG said:

What service(s) does your insurance agent provide which you appreciate?

Giving birth to me, not killing me during my teen years.

[Blonde Granny]

Jul 18, 2014 16:02:34 GMT -5 @sroo4 said:

Mine takes my money, doesn't bother me, and fixes problems when they come up. 

Ditto....except the last problem and I finally had to fix it myself. The least she could have done was call and apologize, but she wasn't concerned enough to bother.

[msventoux]

Really, nothing useful.  Tries to sell me additional coverages every year.  Can't be bothered to update my address despite annually asking her to and her promising it's been done.  The notice of coverages is still going to my old address that I had before I bought my house...it's only been 8-10 years since that was a valid address.

I've never had a claim so I can't say if she would be helpful in that situation, but I'm not hopeful at all that she would be. 

[❤ mollymouser ❤]

He cheerfully and promptly sells me more insurance whenever I call his office.

When I ran into a weird problem with my bank (State Farm bank) he made some calls and got a speedier resolution to the problem sooner than I might have gotten on my own. (He's a State Farm agent)

We also get birthday cards.

Oh, and he did call once and offered us some free kittens .... =^..^=

[Sharon]

My agent was super helpful when DD was in college and had a car at college.  The car was registered in my name and covered under my insurance policy but they wanted an address of where the car was.  That second year of college the address kept changing and it was no problem whatsoever.  I would just call them up and give them the address and everything was handled.

[ZaireinHD]

car insurance?
she finds me better deals with other insurance companies!

[Jake 48]

My agent:
best friend, 36 yrs
picked up girls with him
when I was younger and did any thing stupid involving alcohol, he was with me most of the time
best man at first wedding
godfather to my oldest boy
has helped me move furniture
lived with him and his wife  while going through divorce
at his house for dinner, cookouts, graduations etc.. 
gone on vacations with him and his family
his mother refers to me as her 5th son
my boys refer to him and his wife as uncle and auntie
 on the phone at least 4-5 x a week to bitch about everything

[The Captain]

When we had a flood in the basement my agent got a claims handling specialist that was an absolute bulldog with the cleanup/work crews.  Seriously, this guy was more difficult to please then am I, and that's saying a lot!

When I had a car claim he hooked me up with a repair shop that did a fantastic job and called to confirm my satisfaction after the job was complete.

Overall, I've been very satisfied with my insurance agent.

[Gardening Grandma]

I've never my my ins agent. I use an agency in a nearby city and handle everything by phone. So far (about 6 years now) they've been great to deal with. Never had to file a claim however.