Deleted
Joined: Oct 8, 2024 1:43:42 GMT -5
Posts: 0
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Post by Deleted on Dec 27, 2013 19:04:05 GMT -5
At 7:30 a.m. I went to the Weight Watchers website to bring up the tracking screen for DH's Friday weigh-in. Nope, not happening, went through all the usual - log off, reboot, yada, yada.....
Thirty-seven minute call to Tech Support produced recommendations that I get a MacBook, switch to Firefox, uninstall and re-install Chrome, run virus and malware scans, pray to a supreme being, etc. I did all of the above except the MacBook AND called my IT guy. One hour with him (remote access to my computer, insured that my Google and IE were up-to-date, latest and greatest Flash Player, added Firefox and so on (he bills $125/hour for site visit-cheaper for the phone so maybe $80-$100) and I still had nothing. Then he tried to log on from his computer and still nothing. Yup, problem is with WW.
Called WW again for another 30-40 minutes. Now they recommend (wait for it!), just adding their app to my Ipad and finally admitted they are having issues in some parts of the country. I've got a little bit of a problem here - like it's my Ipad and DH's subscription and why is he paying $19.99 a month for something he can't access on our PC?
Thanks for listening to my rant.
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swamp
Community Leader
THEY’RE EATING THE DOGS!!!!!!!
Joined: Dec 19, 2010 16:03:22 GMT -5
Posts: 45,617
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Post by swamp on Dec 27, 2013 19:06:49 GMT -5
Use my fitness pal. Its free.
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Nazgul Girl
Junior Associate
Babysitting our new grandbaby 3 days a week !
Joined: Dec 25, 2010 23:25:02 GMT -5
Posts: 5,913
Today's Mood: excellent
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Post by Nazgul Girl on Dec 27, 2013 20:05:41 GMT -5
That would make me mad. And, when I was attending for a year's time that ended 1.5 years ago, I was only paying $ 13 per month ! The price difference may be regional, though.
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