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Post by The Walk of the Penguin Mich on May 28, 2011 8:29:50 GMT -5
Right now, I'm sitting on a survey that was sent to me from the hospital that is did my gall bladder surgery a couple months ago. I threw the first one out without opening it, so they sent me a second (isn't that nice of them?).
The problem is, that hospital stay was a clusterfu** of magnificent proportions. Some nurses were good, others were hideous. There was absolutely NO communication between ANYONE and I remained NPO (no food or water) for days because they *may* do a procedure (that wasn't even on the schedule). But no one knew anything and I was just left there hanging.
This was made worse by the fact that my hip replacement a few weeks earlier, my care was superlative, so I have a recent basis for comparison.
I hate doing surveys to begin with, they never ask me the questions I want to answer and the questions never have the answer I want to give. Now, it seems like everytime I get some sort of service, they expect you to fill out a survey.
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Bluerobin
Senior Associate
Joined: Dec 20, 2010 14:24:30 GMT -5
Posts: 17,345 
Location: NEPA
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Post by Bluerobin on May 28, 2011 8:34:26 GMT -5
Tell them what you said above. Include an extra paragraph if needed. Someone in admin should know it sucked.
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TD2K
Senior Associate
Once you kill a cow, you gotta make a burger
Joined: Dec 19, 2010 1:19:25 GMT -5
Posts: 10,931
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Post by TD2K on May 28, 2011 8:58:25 GMT -5
Just attach a letter saying the above with more details as needed.
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Deleted
Joined: May 19, 2024 4:16:20 GMT -5
Posts: 0
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Post by Deleted on May 28, 2011 8:59:32 GMT -5
 Copy and paste that into word, add any extra info you feel is applicable. Print it out and write on the survey - "see enclosure", and mail it all back.
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