marvholly
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Post by marvholly on Jul 14, 2015 5:29:27 GMT -5
it has been nearly 10 years since I last bought a car. During that experience a LOT of dealers were crossed off my list for:
calling me when I pecified NO phone calls Lying to me about the deals/cars available Lying to me about financing rates (I planned on paying $) .........can't remember them all
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zibazinski
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Post by zibazinski on Jul 14, 2015 5:30:46 GMT -5
Yup, if you're a Gator, there's no worse insult.
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yogiii
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Post by yogiii on Jul 14, 2015 5:35:49 GMT -5
I wouldn't have interpreted that as a ban either. I agree it sounds like the sales guy is desperate and maybe throwing a bit of a hissy fit in the email but that's about it.
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wvugurl26
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Post by wvugurl26 on Jul 14, 2015 6:28:24 GMT -5
I have to deal with a lady in contracting who's email signature line includes 'hook em horns'. So unprofessional. Plus I don't like Texas being conference rivals and all ![](//images.proboards.com/v5/smiley/wink.png) My boss would kill me for doing something like that. Then again I have to deal with outsiders and she has internal only customers. Of course with their level of service they wouldn't survive in the real world. And just for you Paul I hear that SEC media day was today. Car buying is an experience I try to avoid. Although in my last round of test drives one dealer ended up with my brother's email and number. I gave them mine so I don't know if they did an internet search or what. I found a place that had what I wanted, got the price and went and signed the paperwork. t-sips are naturally obnoxious, they can't help it. Did she actually go to texas? I have no idea. I've never seen a resume and I didn't ask. DC/Baltimore has people from all over so it's possible she actually went there. Also possible she's just one of those obnoxious bandwagon fans from a few years. And I will never be a fan of Miami (aka Thug U).
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dannylion
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Post by dannylion on Jul 14, 2015 7:50:04 GMT -5
I wonder if that salesweasel would have made the same comment to a male customer.
Probably not. I mean, let's be real- a man would have made a decision by now. ![](http://images.proboards.com/new/grin.png) Forgive me- I'm a couple beers into the evening already. ![](http://images.proboards.com/new/wink.png) A good (i.e. successful) salesweasel recognizes that people have different decision-making styles and learns to accommodate them. Like it or not, women are allowed to have their own money now, and women buy cars. Treating them as undesirable customers doesn't put money in the salesweasel's pocket. Ridiculing women because they might approach the purchasing process differently from a real customer man isn't going to increase sales for any business. Being dismissive of women participating in the "real world" is no longer fashionable. It just makes you look like a jerk, smiley faces notwithstanding.
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garion2003
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Post by garion2003 on Jul 14, 2015 8:09:39 GMT -5
I am constantly fascinated at how different receptions are. If I received that email, never in a million years would I have thought that I was banned. I would have thought that they are desperate for business and trying to get me to buy a car from them ETA: English is not my native language, so what the heck do I know.... English is my native language and I had the same reaction as you - this is a dumb salesguy trying to put on some more pressure. Not very effective and not polite, but not a huge deal, either. There's no mention of being "banned", no discrimination and really nothing worth reacting to.
I would have shrugged, rolled my eyes, deleted the email and kept doing whatever I wanted to do at whatever dealership I wanted to do it.
Well, not really. I don't email dealerships or give them my email address, so this wouldn't have happened to me. I have no idea why people get into extensive, ongoing back and forth discussions with car salespeople; huge waste of everybody's time.
I agree with milee and whoisjohngalt - it's a dumb email and probably backfired. But I don't get a sense of discrimination, it was more like 'gee lady are you going to be guy this car or not"
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hoops902
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Post by hoops902 on Jul 14, 2015 8:51:59 GMT -5
It's clearly not discrimination (what's the protected class?). Given the backstory it sounds like cutting an unprofitable customer loose. They clearly know enough about this person to have talked a number of times, to have emailed back and forth, etc. They probably see her as either a non-serious car buyer, or one of the people who comes to a car lot to look around, kick the tires, take test drives, who has absolutely no intention of buying a car there (either because they aren't buying a car at all, or are using the lot as a showroom for their internet purchase).
This is one of those things best left unsaid, and definitely not in writing. This is the kind of thing you simply pass around to your salespeople that they shouldn't waste their time on this customer, and if you see someone with that customer you pull them aside and let them know the deal. There are easy ways to cut a customer loose in that type of business without ever telling them. You just don't go up and talk to them, or if they come to you, you give them one price and if they don't agree apologize you couldn't make a deal and move on.
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AgeOfEnlightenmentSCP
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Post by AgeOfEnlightenmentSCP on Jul 14, 2015 9:00:45 GMT -5
Probably not. I mean, let's be real- a man would have made a decision by now. ![](http://images.proboards.com/new/grin.png) Forgive me- I'm a couple beers into the evening already. ![](http://images.proboards.com/new/wink.png) A good (i.e. successful) salesweasel recognizes that people have different decision-making styles and learns to accommodate them. Like it or not, women are allowed to have their own money now, and women buy cars. Treating them as undesirable customers doesn't put money in the salesweasel's pocket. Ridiculing women because they might approach the purchasing process differently from a real customer man isn't going to increase sales for any business. Being dismissive of women participating in the "real world" is no longer fashionable. It just makes you look like a jerk, smiley faces notwithstanding. Hey, I'm just funnin'. I agree completely. It would be a good idea for this dope to wise up and realize that women are not only traditionally THE key decision-makers in a family, but that they are increasingly the bread winners.
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AgeOfEnlightenmentSCP
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Post by AgeOfEnlightenmentSCP on Jul 14, 2015 9:10:16 GMT -5
I would never defend the idiot, however, that doesn't mean that I do not empathize with him. As someone whose style is to do my research ahead of time, and really only show up when I'm ready to buy- I don't relate to multiple trips to a store (any store) to make a purchase. Some of this is simply a practical matter- I just don't have the time. On a slow day, my average billing for services rendered is $500, and of late my average gross is in the $850 a day range. That makes for a pretty expensive day of shopping. Not to mention the processing power devoted to fretting about a purchase has wasteful costs of its own. I could get another client in the time spent arguing with the dealer over floor mats. I've made this point before on the coupon-clipping side of things. Don't get me wrong, I like a good deal and I'm not TRYING to pay more if I can help it-- it's a question of the highest and best use of my time. I disagree with just about everything President Obama does, but I agree on this: eliminating the small decisions makes you more effective. President Obama is arguably one of the most effective executives we've ever had- I hate that fact because I frankly had hoped he would fail. Same goes for the late Steve Jobs, Mark Zuckerberg, and others-- there's a science to simplicity. elitedaily.com/money/science-simplicity-successful-people-wear-thing-every-day/849141/
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ken a.k.a OMK
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They killed Kenny, the bastards.
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Post by ken a.k.a OMK on Jul 14, 2015 10:12:59 GMT -5
Peace Of Mind I love my 2006 RAV4 and will probably buy a new one in the next year to replace my 1997 Corolla.
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tskeeter
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Post by tskeeter on Jul 14, 2015 12:15:01 GMT -5
So the salesman we had in Phoenix was riding in the back seat and him and my wife were talking while I was driving, when he says something along the lines of "my daughter started getting her periods, is that normal at such a young age?"
![](http://images.proboards.com/new/shocked.gif)
Uhhhh...WHAT?? I was speechless because I couldn't tell if I heard that right or what. So my wife says "maybe you should talk to your wife about it." What a weirdo! Who talks about their daughters period with strangers? I don't want to hear about that stuff man!
Then later when we were signing the papers he started whispering ~conspiratorily~ about another customer who bought a car for their daughter and "that little bitch" wrecked it. I almost lost it. Don't talk to me about other people's kids like that, it's just so offensive. I went outside to cool down, and my wife came out and said "let's just get through this, no point in arguing with the dude or causing a scene or something." Which she was right in hindsight, and we really wanted the car, etc...I would've loved to walk out though. Car salespeople are not necessarily known for their social polish and grace. A surprising number of them are simply dolts who are fresh meat to show customers cars for the dealership. Seems like many times when I'm buying a car I ask myself, why do they hire these people and do other customers really fall for some of the high pressure and superiority games these clowns play?
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tskeeter
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Post by tskeeter on Jul 14, 2015 12:34:14 GMT -5
I think everyone must have at least one dumb car salesperson story. One of my personal favorites is the sales manager who would not tell me how much they were asking for a car. Told me shop around and then come back. When she called a week later, she was upset with me to learn that I'd just arrived home with my new car. She'd told me to come back, why didn't I give them a chance to sell me a car? I told her, you did have a chance to sell me a car. I asked what you wanted for the car I'd looked at and you refused to tell me.
Another fun one is the sales manager who thought he could embarase me into buying a car. After a course of unsuccessful negotiations, the sales manager made a point of saying, in a voice loud enough for half the showroom to hear, "It's only $50 a month. Can't you afford it"? Deciding that two can play that game, and that he had a lot more to lose than I did, I replied in a voice loud enough to be sure the entire showroom would hear "Yes, it's only $50. But it's my $50. And it's going to stay that way." Surprisingly, the salesperson called a couple of days later asking if I was still looking for a car. The salesman was understanding when I told him that his sales manager had destroyed any chance that dealership had of selling me a car.
These folks are probably the reason that I think beating up on obnoxious car salespeople is fun.
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swamp
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Post by swamp on Jul 14, 2015 13:56:04 GMT -5
Dumb car salesperson: Talking to my boyfriend (now DH) when I was car shopping. He was in school and didn't have any money. I was buying the car. DH came right out and told the guy that he should talk to me because im the one buying the car. He kept talking to DH. No, I didn't buy a car there.
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NomoreDramaQ1015
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Post by NomoreDramaQ1015 on Jul 14, 2015 14:18:44 GMT -5
DH fell for every trick in the book when he bought his truck. I am pretty sure that salesman had to change his pants.
So when we went to get him a car after the truck was totalled I made him bring my dad with him who is an expert negociator.
It was funny at the first lot b/c the salesman pegged DH right away, but DH would throw it back to my dad. Finally the salesman came back with "Well we have another interested party who says he'll have the money here by this evening". My dad's response was "He can have it"
Look on salesman's face was priceless. We did not end up buying the car there.
How many people actually fall for that trick? ![](http://images.proboards.com/new/huh.gif)
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swamp
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Post by swamp on Jul 14, 2015 14:21:03 GMT -5
I"ve had several sales people say, "the price is x, but if you buy right now, I'll give you x-$500. The price is only good for today." I ask them if you can sell if for that today, why can't you sell it for that tomorrow, or next week? They never have an answer for it.
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NomoreDramaQ1015
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Post by NomoreDramaQ1015 on Jul 14, 2015 14:40:37 GMT -5
the price is x, but if you buy right now, I'll give you x-$500. The price is only good for today." I ask them if you can sell if for that today, why can't you sell it for that tomorrow, or next week? They never have an answer for it.
Yeah they tried that on us too. They offered to put plates on hte car and let us drive it to our mechanic if we promised to come back and buy that day. My dad looked at his phone and say "Oh sorry, he's closed". We didn't share the fact that dad is our mechanic. ![](http://images.proboards.com/new/tongue.png)
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AgeOfEnlightenmentSCP
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Post by AgeOfEnlightenmentSCP on Jul 14, 2015 16:33:50 GMT -5
So the salesman we had in Phoenix was riding in the back seat and him and my wife were talking while I was driving, when he says something along the lines of "my daughter started getting her periods, is that normal at such a young age?"
![](http://images.proboards.com/new/shocked.gif)
Uhhhh...WHAT?? I was speechless because I couldn't tell if I heard that right or what. So my wife says "maybe you should talk to your wife about it." What a weirdo! Who talks about their daughters period with strangers? I don't want to hear about that stuff man!
Then later when we were signing the papers he started whispering ~conspiratorily~ about another customer who bought a car for their daughter and "that little bitch" wrecked it. I almost lost it. Don't talk to me about other people's kids like that, it's just so offensive. I went outside to cool down, and my wife came out and said "let's just get through this, no point in arguing with the dude or causing a scene or something." Which she was right in hindsight, and we really wanted the car, etc...I would've loved to walk out though. Car salespeople are not necessarily known for their social polish and grace. A surprising number of them are simply dolts who are fresh meat to show customers cars for the dealership. Seems like many times when I'm buying a car I ask myself, why do they hire these people and do other customers really fall for some of the high pressure and superiority games these clowns play? There are a few old crusty dogs at a given dealership, but there's a science to churning through the dolts-- everyone knows someone. They hire some wet behind the ears kid, he calls everyone he knows and maybe his Great Aunt Burgit who has a soft spot in her heart for little Teddy buys a car from him- maybe a few others, throw in the few he sells by accident because he's hungry- and by the time the guy quits in two months, they've sold four to eight cars they would not otherwise have sold.
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AgeOfEnlightenmentSCP
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Post by AgeOfEnlightenmentSCP on Jul 14, 2015 16:37:27 GMT -5
I"ve had several sales people say, "the price is x, but if you buy right now, I'll give you x-$500. The price is only good for today." I ask them if you can sell if for that today, why can't you sell it for that tomorrow, or next week? They never have an answer for it. Yeah- it's one of the weakest sales strategies for this particular product. There's value in creating urgency, and if they're smart they'd tell you that they have carrying costs and/or some bonus or spiff on the car and if they sell it before the end of the month (by the way- end of month is the best time to buy ANYTHING-- I love showing up on the 29th) the owner / manufacturer or whomever will sweeten the deal. The reality is that it's always better to sell something now rather than later, and if they'd just honestly explain it, it would probably help.
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AgeOfEnlightenmentSCP
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Post by AgeOfEnlightenmentSCP on Jul 14, 2015 16:38:53 GMT -5
DH fell for every trick in the book when he bought his truck. I am pretty sure that salesman had to change his pants.
So when we went to get him a car after the truck was totalled I made him bring my dad with him who is an expert negociator.
It was funny at the first lot b/c the salesman pegged DH right away, but DH would throw it back to my dad. Finally the salesman came back with "Well we have another interested party who says he'll have the money here by this evening". My dad's response was "He can have it"
Look on salesman's face was priceless. We did not end up buying the car there.
How many people actually fall for that trick? ![](http://images.proboards.com/new/huh.gif) Rule #1 in negotiation: always be willing to walk away from the table. Rule #2 is: the party that mentions a number first, loses.
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The Captain
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Post by The Captain on Jul 14, 2015 16:43:03 GMT -5
Dumb car salesperson: Talking to my boyfriend (now DH) when I was car shopping. He was in school and didn't have any money. I was buying the car. DH came right out and told the guy that he should talk to me because im the one buying the car. He kept talking to DH. No, I didn't buy a car there. I can do you one better. I actually had a jackass tell me I should bring my husband back so we could finish negotiating. Umm, may I speak to your manager... ![](http://syonidv.hodginsmedia.com/vsmileys/grrr.png) Once I got done ripping them both a new one (and sending a letter to the dealership owner and corporate to boot) I went to another dealership and bought a different car. DH says to this day he's sorry he missed the show.
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zibazinski
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Post by zibazinski on Jul 14, 2015 16:44:54 GMT -5
I've bought 2 cars as a single woman. Never had an issue. Actually I bought 3 because I bought one for DS. No issue there either. As a married woman back in the Stone Age, I was the "bad cop." That's how we got good deals. I even negotiated down the price of my engagement ring.
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Deleted
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Post by Deleted on Jul 14, 2015 16:45:15 GMT -5
when I bought my car, I asked my oldest daughter to find me the best deal and bought the one she told me to ![](http://images.proboards.com/new/smiley.png) she is really good at that sort of thing.
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beergut
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Post by beergut on Jul 14, 2015 18:44:43 GMT -5
t-sips are naturally obnoxious, they can't help it. Did she actually go to texas? I have no idea. I've never seen a resume and I didn't ask. DC/Baltimore has people from all over so it's possible she actually went there. Also possible she's just one of those obnoxious bandwagon fans from a few years. And I will never be a fan of Miami (aka Thug U). I was telling Paul he could root for Miami ![](http://images.proboards.com/new/wink.png) And West Virginia had Adam "Pacman" Jones. No school is exempt from having football players who act like idiots at some point. Although many believed he was the motherloving antichrist, the worst thing Johnny Manziel ever did was get into a fight while defending a friend a Summer night before his redshirt freshman season. The image of how bad you are all depends on if the media likes you or not, and how they portray you. For all of their taunting and dancing and "Da U" image, a lot of Miami players graduated.
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wvugurl26
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Post by wvugurl26 on Jul 14, 2015 19:08:09 GMT -5
I just think Manziel is a douchebag and that's based on how he acts off the field.
Everyone has jerks but I'm pretty sure Miami had more than their share. The ESPN 30 on 30 on them is pretty good.
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beergut
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Post by beergut on Jul 15, 2015 6:43:58 GMT -5
I just think Manziel is a douchebag and that's based on how he acts off the field. Everyone has jerks but I'm pretty sure Miami had more than their share. The ESPN 30 on 30 on them is pretty good. I think Manziel is unfairly portrayed by the media, at least when he was in college. You weren't supposed to be that good that fast, oh, and also come from a family with money, and then have fun with it. I'm glad he was able to admit he had a problem with drinking once he left college and got help with that.
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Wisconsin Beth
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Post by Wisconsin Beth on Jul 15, 2015 9:57:53 GMT -5
DH fell for every trick in the book when he bought his truck. I am pretty sure that salesman had to change his pants.
So when we went to get him a car after the truck was totalled I made him bring my dad with him who is an expert negociator.
It was funny at the first lot b/c the salesman pegged DH right away, but DH would throw it back to my dad. Finally the salesman came back with "Well we have another interested party who says he'll have the money here by this evening". My dad's response was "He can have it"
Look on salesman's face was priceless. We did not end up buying the car there.
How many people actually fall for that trick? ![](http://images.proboards.com/new/huh.gif) In Spring 2014, we were signing paperwork for our 2010 Kia Forte when the guy commented that another couple had come to test drive the Forte. DH had done a crapton of research (including emails to several dealerships) so when we came to test drive it, it was pretty much a done deal for us unless it handled badly. I doubt he lied because what would be the point? Unless he was trying to make us think we were getting a steal/march on someone else. ![](http://syonidv.hodginsmedia.com/vsmileys/idunno.gif)
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Sam_2.0
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Post by Sam_2.0 on Jul 15, 2015 13:44:45 GMT -5
I wonder if that salesweasel would have made the same comment to a male customer.
Probably not. I mean, let's be real- a man would have made a decision by now. ![](http://images.proboards.com/new/grin.png) Forgive me- I'm a couple beers into the evening already. ![](http://images.proboards.com/new/wink.png) Unless it was my husband. He researches the hell out of things, sometimes taking a full year or more to make a decision. It's part of his OCD though. Took us 3 years to pull the trigger on moving because he wanted to be certain it was the right spot. We moved to the neighborhood that I fell in love with after 2 months of looking. lol!
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cronewitch
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Post by cronewitch on Jul 15, 2015 14:43:57 GMT -5
I once had a male salesweasel tell me when I was used car shopping and asking prices because they weren't marked to bring back my husband and we could talk about it. My husband and I shared one car so I needed one and was deciding between new and used. A few days later my husband was with me when I went to buy my new car. I was sure to get a different salesweasel and when she walked up to us my husband said~~~>>she is looking for a car and he walked away to look at trucks while I got my car. What makes a man think a woman can't buy a car if she is married or not? ISO was looking for a new truck once and knew exactly what he wanted. We found it and the salesweasel kept going to talk to his manager. Every time he came back ISO asked me if he could buy it and I would tell him no. He told the salesweasel I was his financial adviser but eventually he tried to shame him for letting a woman tell him what he could buy. We left and went to another dealer, found the same truck and bought it. We got a call from the first one the next day but told him we already got one. My last car I wanted free lifetime oil changes and thought I was getting them when they said they couldn't lower the price anymore they didn't say or give me the free oil changes. I was signing papers when the finance guy tried to sell me oil changes and I told him I already got them. He went to check and they said I couldn't have them so I left. On the way out the manager stopped and asked why I was leaving so I told him and he threw in the lifetime oil changes. I can get up to 4 a year so over say 15 years that is 60 free oil changes. I get them if I need them or not because they are free and I never let them sell me more services.
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hoops902
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Post by hoops902 on Jul 15, 2015 15:57:49 GMT -5
::Post by cronewitch on about an hour agoI once had a male salesweasel tell me when I was used car shopping and asking prices because they weren't marked to bring back my husband and we could talk about it. My husband and I shared one car so I needed one and was deciding between new and used. A few days later my husband was with me when I went to buy my new car. I was sure to get a different salesweasel and when she walked up to us my husband said~~~>>she is looking for a car and he walked away to look at trucks while I got my car. What makes a man think a woman can't buy a car if she is married or not?::
You're attributing it to female, you can probably attribute it to being married. Seems to be an increasingly common practice to want to make sure both spouses are there for sales pitches these days. Seems salespeople have wised up to either the excuse of "I have to talk to my spouse" or the very real issue of needing to talk to a spouse before making a purchase decision. Nobody wants to spend an hour negotiating a big commission just to be told "Ok then, well I'll come back tomorrow if my wife agrees". A big rule is never let the customer leave the lot. Negotiating with half a team is fairly bad business. When I called to get roof and hvac estimates a few years ago pretty much every person asked me if i was married, and then asked me if my wife would also be there because they wanted to talk to both people at the same time.
::He told the salesweasel I was his financial adviser but eventually he tried to shame him for letting a woman tell him what he could buy::
I mean...he kinda should shame him given the way you're describing it. You make it sound like he was asking mommy if he could buy a toy lol.
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dannylion
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Post by dannylion on Jul 15, 2015 16:14:19 GMT -5
::Post by cronewitch on about an hour agoI once had a male salesweasel tell me when I was used car shopping and asking prices because they weren't marked to bring back my husband and we could talk about it. My husband and I shared one car so I needed one and was deciding between new and used. A few days later my husband was with me when I went to buy my new car. I was sure to get a different salesweasel and when she walked up to us my husband said~~~>>she is looking for a car and he walked away to look at trucks while I got my car. What makes a man think a woman can't buy a car if she is married or not?:: You're attributing it to female, you can probably attribute it to being married. Seems to be an increasingly common practice to want to make sure both spouses are there for sales pitches these days. Seems salespeople have wised up to either the excuse of "I have to talk to my spouse" or the very real issue of needing to talk to a spouse before making a purchase decision. Nobody wants to spend an hour negotiating a big commission just to be told "Ok then, well I'll come back tomorrow if my wife agrees". A big rule is never let the customer leave the lot. Negotiating with half a team is fairly bad business. When I called to get roof and hvac estimates a few years ago pretty much every person asked me if i was married, and then asked me if my wife would also be there because they wanted to talk to both people at the same time. ::He told the salesweasel I was his financial adviser but eventually he tried to shame him for letting a woman tell him what he could buy:: I mean...he kinda should shame him given the way you're describing it. You make it sound like he was asking mommy if he could buy a toy lol. Not necessarily. They've done the same to me (I've never been married) without knowing anything about me, and not just at car dealerships, though it doesn't happen as much these days as in years past. I have a repertoire of responses for those occasions, depending on my reading of the idiots involved (and sometimes whether there's an audience). The first time it happened, I was caught without an appropriate response, so now I never go unarmed.
Unless you're a woman or have otherwise been on the receiving end of that kind of attitude where you are diminished and basically told you are insignificant or "less than", you really cannot appreciate the sense of fury that kind of treatment elicits.
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