The poster known as Tess
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Post by The poster known as Tess on Jul 15, 2018 0:10:38 GMT -5
I'm trying to reset my password so I can login but I'm having no luck. The instructions keep telling me to check my email for further instructions. I've checked and rechecked and I'm not getting anywhere. I've also checked my trash email and it's not there either. Can you help me?
Tess
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Jaguar
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Fear does not stop death. It stops life.
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Post by Jaguar on Jul 15, 2018 0:17:51 GMT -5
Tess what are the steps that you're doing ? I'll tag moon/Laura & mmhmm so both will know to post here. |
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Jaguar
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Fear does not stop death. It stops life.
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Post by Jaguar on Jul 15, 2018 0:23:14 GMT -5
And do you have noreply@proboards.com as your email contact as your email provider might be blocking emails from ProBoards.
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The poster noon as Tess
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Post by The poster noon as Tess on Jul 15, 2018 0:32:38 GMT -5
I forgot my password so this site is telling me to give them my email so they can send me a link to give myself a new password. They asked to verify that I am not a robot and I'm successful with that. Then I'm given the instructions to go to my email and use the link in there to change my password. I go into my email and I haven't received anything from pro boards. I've checked in the trash email and nothing is there either. So I thought I'd make a whole new identity but since I only have one email the website says I already have an account and won't let me make a new one.
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Jaguar
Administrator
Fear does not stop death. It stops life.
Joined: Dec 20, 2011 6:07:45 GMT -5
Posts: 50,108
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Post by Jaguar on Jul 15, 2018 0:36:04 GMT -5
I've contacted both Moon & mmhmm so help will be here soon. They can help you. Can you put that NoReply contact in your email contacts ? NOREPLY@PROBOARDS.COM |
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The poster known as Tess
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Post by The poster known as Tess on Jul 15, 2018 0:42:43 GMT -5
and I don't have that email no reply at pro boards.com.
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Post by Tess again on Jul 15, 2018 1:00:19 GMT -5
Thanks! All's well. Good night 😴
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Jaguar
Administrator
Fear does not stop death. It stops life.
Joined: Dec 20, 2011 6:07:45 GMT -5
Posts: 50,108
Mini-Profile Background: {"image":"https://cdn.nickpic.host/images/IZlZ65.jpg","color":""}
Mini-Profile Text Color: 290066
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Post by Jaguar on Jul 15, 2018 1:01:16 GMT -5
Thanks! All's well. Good night 😴 Did you figure it out ? |
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Post by Help, it’s me Tess on Dec 18, 2018 19:19:02 GMT -5
Sorry, it’s me again. Can’t remember my password and can’t get in. Tried the “I am not a robot test” and still can’t get through. Any help you could offer would be appreciated.
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moon/Laura
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Post by moon/Laura on Dec 18, 2018 19:53:29 GMT -5
Tess, can you send me an email to notmsnmoney@live.com? First thing I want to do is make sure you're checking the correct email for your password reset link.
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